This Cookie Policy explains how Eclipse Thrust uses cookies and similar tracking technologies to enhance your browsing experience.
Cookies are small data files that are placed on your device (computer, tablet, or mobile phone) when you visit our website. These files contain information about your browsing activity and preferences, enabling our website to recognize you and enhance your experience. Cookies can be stored temporarily (session cookies) or for extended periods (persistent cookies) depending on their function and your settings.
2.1 Essential Cookies: These cookies are strictly necessary for our website to function properly. They enable core functionality such as page navigation, booking system access, security features, and form submission. Without essential cookies, the website cannot operate correctly. These cookies are not subject to consent requirements in most jurisdictions.
2.2 Performance Cookies: Also known as analytics cookies, these track how you use our website—which pages you visit, how long you spend on each page, and which links you click. This data is aggregated and anonymized to help us understand website performance, user behavior patterns, and identify areas for improvement. We use Google Analytics and similar services for this purpose.
2.3 Preference Cookies: These cookies remember your settings, preferences, and choices—such as language preference, layout preferences, and volume settings for video content. They enable a more personalized experience on your return visits without requiring you to reconfigure your preferences each time.
2.4 Marketing Cookies: We do not use marketing cookies or cookies that track you across multiple websites for advertising purposes. We do not sell cookie data to third-party advertisers.
2.5 Third-Party Cookies: Some cookies may be set by third-party service providers, such as payment processors or embedded maps. These are subject to the third-party's cookie policy and privacy practices.
3.1 Consent Banner: When you first visit our website, we display a cookie consent banner informing you about our cookie use. This banner allows you to accept or decline non-essential cookies before we place them on your device.
3.2 Declining Cookies: You can opt out of non-essential cookies by clicking "Decline" on our banner. Only essential cookies required for website functionality will be used. Your choice is saved in localStorage and respected across all future visits.
3.3 Changing Your Preference: You can change your cookie preferences at any time by visiting our cookie settings page or by using your browser's cookie management tools.
4.1 Managing Cookies: Most web browsers allow you to control cookie behavior through settings. You can typically disable cookies entirely or choose to receive notifications when websites attempt to place cookies.
4.2 Browser-Specific Instructions: For detailed instructions on managing cookies in your specific browser, visit the browser's help documentation or support pages.
4.3 Third-Party Tools: Additional privacy tools and browser extensions are available that provide enhanced cookie management and tracking prevention capabilities.
4.4 Limitations: Disabling essential cookies may impair website functionality. Some features may not work correctly or at all if cookies are disabled.
5.1 Google Analytics: We use Google Analytics to track anonymized usage patterns, visitor demographics, traffic sources, and user behavior. Google Analytics data does not identify individual users and is used solely for aggregate analysis and website optimization.
5.2 Data Collection: Analytics services collect information including your IP address (which is anonymized), browser type, pages visited, time on page, and referring URL. This data is retained for analysis purposes.
5.3 Opt-Out: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on available from Google.
5.4 Privacy: All analytics data is processed in accordance with our Privacy Policy and applicable data protection laws. Data is not shared with third parties for advertising purposes.
6.1 Reservation System: Our booking system uses session cookies to maintain your cart, preserve form data, and track your progress through the reservation process. These cookies expire when you close your browser.
6.2 Payment Processing: Payment processors may use cookies to ensure secure transactions. These cookies are subject to the payment processor's privacy policy.
6.3 Security: Session cookies in our booking system help protect against fraud and unauthorized access by maintaining secure sessions.
7.1 Third-Party Cookies: If you interact with social media features on our website (such as share buttons or embedded social feeds), those platforms may place cookies on your device.
7.2 Social Platform Policies: These cookies are governed by the respective social media platforms' cookie and privacy policies. We are not responsible for third-party cookie practices.
7.3 Privacy Settings: Review your privacy settings on social media platforms to understand and control their cookie use.
8.1 DNT Headers: Some browsers include Do Not Track (DNT) signals. While we respect privacy, our website does not currently respond to DNT headers as there is no universal standard for DNT implementation.
8.2 Alternative Privacy Options: We encourage users to use our explicit opt-out mechanisms and browser controls to manage their privacy preferences.
9.1 Session Cookies: Session cookies are automatically deleted when you close your browser and do not persist on your device.
9.2 Persistent Cookies: Persistent cookies remain on your device for the period specified, typically ranging from 30 days to 2 years depending on the cookie's function.
9.3 Analytics Data: Google Analytics retains anonymized data for 26 months before automatic deletion unless you request earlier deletion.
9.4 Manual Deletion: You can manually delete cookies at any time through your browser settings. This action does not affect our ability to serve you, but you may need to reconfigure your preferences on your next visit.
10.1 Global Services: Some analytics and service providers may transfer data to servers located outside your country. When data is transferred internationally, appropriate safeguards are implemented to protect your information in accordance with applicable law.
10.2 Your Consent: By using our website and accepting non-essential cookies, you consent to international data transfers as described in our Privacy Policy.
11.1 Age Restriction: Our website and retreat services are designed for adults. We do not knowingly place cookies on the devices of children under 13.
11.2 Parental Controls: Parents concerned about their child's online activity can use browser parental controls to restrict cookie usage and website access.
12.1 Policy Changes: We may update this Cookie Policy to reflect changes in our practices, new cookie types, legal requirements, or technology updates. The "Last Updated" date at the top of this policy indicates when changes were made.
12.2 Notification: For material changes, we will notify you through the website and may request your renewed consent.
12.3 Your Rights: Continued use of our website following policy updates constitutes acceptance of the revised Cookie Policy.
Essential Cookies:
Performance Cookies:
Preference Cookies:
If you have questions about our cookie practices, wish to exercise your cookie preferences, or have privacy concerns, please contact us:
Email: privacy@eclipsethrust.com
Phone: +81 6-4868-3715
Address: 2-21-1 Nishishinjuku, Shinjuku City, Tokyo 160-0023, Japan
We will respond to your inquiry within 10 business days.